MetaSolv Solution My Service Requests Portal Query Causing High IO Disk Contention
(Doc ID 2189505.1)
Last updated on AUGUST 09, 2023
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
The DBA reported the MetaSolv Solution application query below as having the highest contention / IO.
The identified query needs a solution to reduce contention / IO on the database (tuning, etc).
The query is used to display the MetaSolv Solution tbs.exe client's My Desktop > "My Service Requests" portlet information and executes at the process points listed below:
* MetaSolv Solution client (tbs.exe) logon
* Clicking the My Desktop link in the upper right corner of within the MetaSolv Solution client (tbs.exe)
Degraded performance, high contention / IO
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