IPSAADM User Account Getting Locked While Provisioning Services On Devices (Doc ID 2189695.1)

Last updated on OCTOBER 22, 2016

Applies to:

Oracle Communications IP Service Activator - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Database password was changed for the connection IPSA uses for processes such as the policy server, networkprocessor and system logger.  

This caused the following error to be seen in the networkprocessor logs:


20161003-112332|171|DEBUG|p: default-threadpool; w:Idle||||proxy_np|pipsaapp1|DatabaseConnectionPool.makeConnection: count=1

20161003-112332|233|ERROR|p: default-threadpool; w: Idle||||proxy_np|pipsaapp1|DatabaseConnectionPool.makeConnection: SQLException=ORA-28001: the password has expired

20161003-112337|233|DEBUG|p: default-threadpool; w: Idle||||proxy_np|pipsaapp1|DatabaseConnectionPool.makeConnection: count=2

20161003-112337|271|ERROR|p: default-threadpool; w: Idle||||proxy_np|pipsaapp1|DatabaseConnectionPool.makeConnection: SQLException=ORA-28001: the password has expired

Cause

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