We Are Not Able To See The Landing Page Of Cohort Explorer After Entering Our Login Credentials . (Doc ID 2189735.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Healthcare Translational Research - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
==================
On Oracle Healthcare Translational Research (TRC) 3.0.2 version,
When attempting to login to Cohort Explorer after a maintenance window,
the following error occurs:

ERROR
-----------------------


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Enter login credentials for Cohort Explorer.
2. Verify the messages displayed after this step.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms