Users Receiving 'Server Error 404 - File Or Directory Not Found' Message When Opening Documents
(Doc ID 2190331.1)
Last updated on MAY 03, 2021
Applies to:
Oracle Insurance Istream - Version 6.3.0 and laterInformation in this document applies to any platform.
Symptoms
On : 6.3.0 version, IStream Document Manager
When attempting to open a generated IStream Document (CLG) from the IStream DM Server,
the following error occurs.
ERROR
-----------------------
Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Confirm all Livelink Services are running.
2. Launch browser.
3. Navigate to item
4. Attempt to open the item.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |