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Case Linking And Unlinking Within Siebel iConnect Fails Due To sun.security.provider.certpath.SunCertPathBuilderException (Doc ID 2190454.1)

Last updated on JULY 01, 2018

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

Case linking and unlinking within Siebel iConnect does not take place. You could see the following linkUnlinkResult failed message in Runtime instance logs :

 

Cause

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