Difference in Amount Between ReSA's Item-Total and Tender Total Windows (Doc ID 2190529.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.8 and later
Information in this document applies to any platform.

Symptoms

While loading RTLOG, the file is in HQ Error, From front end, there is a difference in ReSA windows i.e. item-total-screen and tender-total-screen of .01.

Need to know why this difference of .01 is created?

As an example the calculated amounts within RTLOG equate to 1000.11, the money order given was also for 1000.11, but the System Total Calculated value is 1000.10


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms