Demantra 64-bit Engine on Linux is Not Completing (Doc ID 2190593.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.5 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.5 version, Engine

ACTUAL BEHAVIOR
---------------

When demantra 64-bit linux engine is launch from Workflow , the engine starts but it hangs at 25%:


EXPECTED BEHAVIOR
-----------------------
Demantra 64-bit linux engine should complete successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Workflow Manager.
2. Run workflow "Run Engine".
3. Engine does not complete.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run demantra engine from workflow. This is critical for the demand planning process and it is impacting the CRP from next week and Go-live from November.

Cause

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