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SNR Is Not Generated After Upgrading ECE Patch Set (Doc ID 2190664.1)

Last updated on JUNE 28, 2019

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.1.0 version, SNR is not working as expected wherein:

 - on renew of quota on customer account, ECE throws error as shown below and no SNR is published by diameter gateway.
 - also whenever user quota gets exhausted as part of user session, no SNR is published.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:

Case A

1. An usage is started 1 day before the billing. [e.g if a session started at 23:45 and continues to next day]
2. At midnight, billing gets triggered, at this time no SNR is published to diameter gateway.

Case B

Consider product which gives 5 GB grant.

1. Create account with valid product.
2. Customer balance is shown with correct balance in BRM/ECE
3. Initiate SLR
4. Invoke CCR-I, ECE makes reservation for 1 MB
5. Invoke CCR-T with total usage of 4 GB.
6. ECE does proper charging, but ideally it should send SNR to PCRF as it exceeded the thresholds defined in offer_profile.


Note:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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