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Unable To Add A Negative Bill Factor Value To An Already Existing Bill Factor (Doc ID 2190683.1)

Last updated on OCTOBER 06, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.0.0 to 2.5.0.2.0 [Release 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, BI - Billing

ACTUAL BEHAVIOR
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Unable to add a negative bill factor value to an already existing bill factor. A positive value could be added, but the negative value was throwing an error. When the negative bill factor value is entered, then attempted to be saved, an error is thrown and CCB tries to exit the page.

ERROR

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"This page is asking you to confirm that you want to leave - data you have entered may not be saved."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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