Account Context Menu At Premise Tree For Navigation To Control Central Displays Incorrect Person/Account (Doc ID 2190734.1)

Last updated on OCTOBER 06, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

User is at Control Central Account Information for Account #1
User navigates to Premise Tree and expands Historical Service Agreements
User clicks Account Context Menu for Historical Account to navigate to Control Central Account Information for Account #2
Control Central Account Information displays with Person record for Account #1 and Account Record for Account #2

Changes

 

Cause

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