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Cannot Complete Or Delete A Bill - Message number 11001,502 (Doc ID 2190792.1)

Last updated on MAY 21, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

There may be a pending bill that you can't cancel or complete. Any attempts to update will result in the User receiving System error. Message number 11001,502

Cause

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In this Document
Symptoms
Cause
Solution
References


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