Cannot Add Notes

(Doc ID 2190866.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.3 version, Notes
When attempting to add notes,
the following error occurs.

ERROR
-----------------------
2016-07-07 07:36:23,837 CEST [Get_Meta_Data_Thread] INFO dpweb.query.data :: ODPM-50008: Note: Query ROM - Commercial Forecast loaded, contains 1566 combinations
java.lang.NullPointerException
at com.demantra.partner.client.ui.frame.NotesFrame.getSortedList(NotesFrame.java:873)
at com.demantra.partner.client.ui.frame.NotesFrame.jFrameInit(NotesFrame.java:562)
at com.demantra.partner.client.ui.frame.NotesFrame.(NotesFrame.java:260)
at com.demantra.partner.client.main.QueryPanel.showNotes(QueryPanel.java:4586)
at com.demantra.partner.client.ui.panel.CrosstabViewPanel.showNotes(CrosstabViewPanel.java:5850)
at com.demantra.partner.client.ui.klg.table.ExtendedTable.openNotesDialog(ExtendedTable.java:2136)
at com.demantra.partner.client.ui.menu.actions.ExtendedTableActions$OpenNotesFrameAction.performAction(ExtendedTableActions.java:535)
at com.demantra.partner.client.ui.menu.BasicAction.actionPerformed(BasicAction.java:75)
...
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.demantra.partner.client.ui.frame.NotesFrame.intializeFrame(NotesFrame.java:296)
at com.demantra.partner.client.main.QueryPanel.showNotes(QueryPanel.java:4589)
at com.demantra.partner.client.ui.panel.CrosstabViewPanel.showNotes(CrosstabViewPanel.java:5850)
at com.demantra.partner.client.ui.klg.table.ExtendedTable.openNotesDialog(ExtendedTable.java:2136)
at com.demantra.partner.client.ui.menu.actions.ExtendedTableActions$OpenNotesFrameAction.performAction(ExtendedTableActions.java:535)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Collaborator Workbench.
2. Open any worksheet.
3. Try to add a note. It fails.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add notes. This is impacting the business to add additional information related to the data modification done on the application.

Cause

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