Cycle Tax Event Associated with Wrong Cycle_tax Item Leading to Corrupted Bill (Doc ID 2191573.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.14.0 to 7.5.0.15.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On BRM 7.5PS14,  migrated from 7.3.1

The testing account has 2 billinfo and several services. During the billing process, the pin_bill_accts attached an old /item/cycle_tax (from the previous cycle) to some of the new /event/billing/cycle/tax events.

From the cm.pinlog, it seems that the op_bill_item_assign (BRM internal PCM_OP_BILL_ITEM_ASSIGN opcode) attached an old /item/cycle_tax to the /event/billing/cycle/tax event instead of creating a new /item/cycle_tax. However, the selected /item object is not related to the same /bill, /billinfo, and /balance_group.

This issue is not happening on the 7.3.1 environment, and a new /item/cycle_tax is always created with correct information.

How and why the internal op_bill_item_assign is selecting an existing /item/cycle_tax instead of creating a new one?

 

Solution

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