After Upgrading to Tracker 6.8.2.3, Tracker Crashes when Users Submit Filings to SERFF (Doc ID 2191663.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

On Tracker 6.8.2.3 version, Tracker client: When users try to do a SERFF action (like submit a SERFF filing or retrieve SERFF data like Toi/sub Toi), Tracker crashes.

Changes

 Upgraded to Tracker 6.8.2.3

Cause

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