SIM HHT Error When Accessing Address Info on Supplier Lookup (Doc ID 2191826.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.7 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 13.2.7, when attempting to view Supplier's address information on the SIM handheld (HH), the following error occurs:


Steps to Reproduce:

1. In SIM PC - look up the addresses for a supplier (Order, Postal and Return etc.).
     Lookups > Supplier Lookup > Search
2. In SIM HH - look up same supplier.
     Navigate to: 3-Lookup > 2-Supplier Lookup > 1-Supplier ID or 2-Supplier Name
     After identifying the supplier, go to 1-Other Addresses.  Select one address to view (does not matter which) and observe the error.

Cause

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