My Oracle Support Banner

The Add Attachment Button is Disabled or Grayed Out in a Business Process Upper Form for Some Users (Doc ID 2191979.1)

Last updated on JUNE 01, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

The Add Attachment button is disabled or grayed out for a specific Business Process (BP) record during the record creation step, but only for a specific user; for other users the Add Attachment button is enabled or not grayed out and is clickable.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.