Corrective Processing - Fixing A Plan Name After It Is Activated

(Doc ID 2191983.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.0.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Corrective Processing - Fixing a Plan Name after it is activated

If a plan name is mistyped, and not caught until after plan activation, there is no way to fix the plan name.
If the plan is already activated, there is also no way to change the effective date.
 
Clients require a process to be able to change the plan name and effective date after the plan activation.

EXPECTED BEHAVIOR
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Active plan names should be editable

STEPS
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The issue can be reproduced at will with the following steps:
1. Mistype a plan name
2. Activate the plan
3. There is no way to correct the name or effective date

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make changes.

Cause

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