Non-currency Resource Adjustment Failed for Daily Bundle with Offer Profile (Doc ID 2192074.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Accounts Receivable (AR)

Consider this scenario:
  1. Create a product with conditional RUM
      There are 3 resources created (Domestic Allowance Data, DA QOS Indicator, DA Policy Counter Status)
      As part of daily conditional bundle (Domestic Allowance Data is granted. DA Policy Counter Status is initialized with -2)
      DA QOS Indicator is initialized by purchase event.
      There is an offer profile associated with this product which tracks DA QOS Indicator.
      There are discounts created to consume Domestic Allowance Data and to change DA Policy Counter Status.
  2. Pass the usage until SNR is triggered as part of discount
      SNR is triggered when Domestic Allowance Data is zero. Discount changes the DA Policy Counter Status to -1.
      The events are successfully loaded into BRM
  3. Pass the NCR adjustment for Domestic Allowance Data (used customer center)

It is throwing error in CM pinlog:
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Changes

 

Cause

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