Return to Vendor (RTV) Is Cancelled Automatically When Viewed from a Closed Mass Return Transfers (MRT)

(Doc ID 2192590.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.2.4 and later
Information in this document applies to any platform.

Symptoms

When a Return to Vendor (RTV)  is viewed from a closed Mass Return Transfers (MRT), the RTV is cancelled automatically.


Steps to Reproduce

  1. Create MRT
  2. Run MRT batch
  3. Ship and receive the transfers so that their status will be closed
  4. Run mrtrtv so that the RTV will be created
  5. Run docclose so that the transfers will be closed
  6. Move the vdate after the MRT's RTV not after date
  7. Run mrtupd. to close the MRT
  8. View the MRT
  9. Press the RTV button
  10. RTV moved to cancelled from Approved status.

 

Cause

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