New Transactions Erroneously Show Status Checked Out by a Particular User in Palette (Doc ID 2192934.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Insurance Rules Palette - Version 10.2.0.0 and later
Information in this document applies to any platform.

Goal

Several developers were building new transactions with different names.
Once they created transactions, system showed that their transactions were checked out by a particular user, even though the user didn't check out.
In fact some of those transactions didn't even show up is the user's palette as those were just created and the users palette perhaps was using rules from cache.
It happened for multiple other developers( at least 8 to 10 occasions).
The user account had to be deleted to resolve.

Is this a known issue?  Is there a setting in Oracle Rules Palette or is this an environmental issue?
 

Solution

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