Service Items Not Shown in Dropdown When User Selects Services Menu Option (Doc ID 2193285.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 14.1.2, Service Items are not shown when the Services button is pressed.  The following error message appears: 



Steps to Reproduce:

  1. Log in to POS.
  2. Ring Item.
  3. Press Item button.
  4. Press Services.
  5. Note the error:  'No Service Item Exists.'

Changes

 

Cause

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