Clearance Created at Parent/Zone Level for Non Primary Zone Group Is Not Becoming Effective

(Doc ID 2193937.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Retail Price Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.


When a clearance is created at Parent/Zone level for Non Primary Zone Group (PZG) zone, Retail Price Management (RPM) is approving the clearance but nothing goes to the RPM_FUTURE_RETAIL table.

Expected Behaviour:
RPM_FUTURE_RETAIL should be populated

Steps to Reproduce:

  1. Create Clearance at Parent/Zone level for a Zone which does not belong to PZG
  2. Approve the Clearance
  3. Observe that the Clearance does not become effective in RPM_FUTURE_RETAIL table
  4. Note that when the Clearance becomes effective, also nothing is propagated to Retail Merchandising System (RMS)

 

Cause

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