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Customer Center Shows Event Browser Details Start Date in Greenwich Mean Time (Doc ID 2194582.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.13.0 to 7.5.0.13.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.13.0 version, Customer Center

ACTUAL BEHAVIOR
---------------
Customer Center Event Browser Details show Greenwich Mean Time in Start Date

The server time zone is CST6.
The desktop time zone is UTC -6 Saskatchewan.

When using CC Mps1 ->Event Browser->Details, all the times display correctly except for the Start Date.

EXPECTED BEHAVIOR
-----------------------
Event browser should show start and end dates for the event in CST time

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.) Open MPS1 version of Customer Center
2.) Open customer account
3.) Purchase new deal
4.) Check Database and event_t start and end dates convert well with our utility to expected values.
5.) Open event browser and check the cycle_forward events and the start and end dates for the event are in GMT time instead of CST.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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