Customer Center Shows Event Browser Details Start Date in Greenwich Mean Time
(Doc ID 2194582.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.13.0 to 7.5.0.13.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.13.0 version, Customer Center
ACTUAL BEHAVIOR
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Customer Center Event Browser Details show Greenwich Mean Time in Start Date
The server time zone is CST6.
The desktop time zone is UTC -6 Saskatchewan.
When using CC Mps1 ->Event Browser->Details, all the times display correctly except for the Start Date.
EXPECTED BEHAVIOR
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Event browser should show start and end dates for the event in CST time
STEPS
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The issue can be reproduced at will with the following steps:
1.) Open MPS1 version of Customer Center
2.) Open customer account
3.) Purchase new deal
4.) Check Database and event_t start and end dates convert well with our utility to expected values.
5.) Open event browser and check the cycle_forward events and the start and end dates for the event are in GMT time instead of CST.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |