Customer Center Shows Event Browser Details Start Date in Greenwich Mean Time

(Doc ID 2194582.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.5.0]
Information in this document applies to any platform.


On : version, Customer Center

Customer Center Event Browser Details show Greenwich Mean Time in Start Date

The server time zone is CST6.
The desktop time zone is UTC -6 Saskatchewan.

When using CC Mps1 ->Event Browser->Details, all the times display correctly except for the Start Date.

Event browser should show start and end dates for the event in CST time

The issue can be reproduced at will with the following steps:
1.) Open MPS1 version of Customer Center
2.) Open customer account
3.) Purchase new deal
4.) Check Database and event_t start and end dates convert well with our utility to expected values.
5.) Open event browser and check the cycle_forward events and the start and end dates for the event are in GMT time instead of CST.




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