MSS is Allowing Users to Complete Pending Tasks and Automatically Completing their Predecessor Tasks Including DLRD and DD Tasks
(Doc ID 2194789.1)
Last updated on JULY 14, 2020
Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
The application is allowing users to complete Pending tasks and also completing their predecessors, including the DLRD and DD tasks.
When the user try to complete task in pending status MSS is allowing completing task instead of throwing a message.
MSS should flag the operation and open dialog with user on the completion: if user says Yes, then check if predecessor tasks are auto-completable.
The issue can be reproduced with the following steps:
1. Open the Work Queue Manager window
2. Select any task that is Pending (yellow) status
3. MSS is allowing the completion of the task, without opening a dialog on the operation.
This is really bad operations wise, incurring in heavy overhead to correct the behavior.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.