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Batch Rating Hangs Under Impact Analysis (Doc ID 2194966.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 4.5.1 and later
Information in this document applies to any platform.


On : Insbridge 4.5.1 version, RateManager

After submitting a batch file in the Impact Analysis module to test a rating program, I get a message saying the request has been submitted for processing with no errors, but no output file is ever created.

Impact Analysis should create output file

The issue can be reproduced at will with the following steps:
1. From within the Impact Analysis window, click on "Open Batch File".
2. Click "Browse".
3. Navigate to and select the input XML file needed to test a rate program.
4. Click "Open". Then click "Run".

A message states "Your request has been submitted for processing. You will receive an email at [] when the batch rate has been completed."

There is no subsequent indication that the batch job ever completes. No output file is created.

The issue has the following business impact:
Due to this issue, users cannot do an impact analysis on a certain batch file. .


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