Activity State For Manually Allocated Assignment Doesn't Transition As Expected Because Assignment Status Is Cached (Doc ID 2195059.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.2.0 to 2.2.0.3.13 [Release 2.2]
Information in this document applies to any platform.

Symptoms

When ASSIGNMENT was returned with reason M2-NOT-DELIVERD, the ACTIVITY state did not transition to BEING-SCHD

We expected that the activity state transitions the same way When ASSIGNMENT returns with reason END-OF SHIFT And when ASSIGNMENT returns with reason M2-NOT-DELIVERED.

Changes

 

Cause

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