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System Allows Creating Multiple Transactions in Pricelist Assignment UI (Doc ID 2195093.1)

Last updated on DECEMBER 03, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB  v2.4.0.1.0 against Frame Work v4.2.0.3:

System allows creating multiple transactions in pricelist assignment.

ACTUAL BEHAVIOR  
---------------------------------
When users go to pricelist assignment from customer context menu and click on assign icon from pricelist assignment screen, new price list assignment screen gets displayed. User enters mandatory field and click on save. When transaction is successful, transaction id gets displayed on the screen. But if user again clicks on save button, a new transaction gets created and transaction id gets displayed on screen. As many times user clicks on save button, a new transactions gets created. This is an issue.

EXPECTED BEHAVIOR
-------------------------------------
It should not allow creating multiple transactions. If it does, then at least a warning message should be displayed so that user can decide if a transaction should be added or not.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to pricelist assignment from customer context menu
2. Click on assign icon from pricelist assignment screen - new price list assignment screen gets displayed
3. Enter mandatory field and click on save - if transaction is successful, transaction id gets displayed on the screen.
4. Click again on save button - a new transaction gets created and transaction id gets displayed on screen. As many times user
clicks on save button, a new transactions gets created.

BUSINESS IMPACT
-----------------------
Due to this issue, user creates many unnecessary transactions which create confusion in the process.

Cause

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In this Document
Symptoms
Cause
Solution
References


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