intermittent CC&B Slowness - com.splwg.base.support.cobol.host.sockets.UnixDomainSocket:readBuffer (Doc ID 2195207.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

End users may notice intermittent slowness whenever navigating around the application.  It may take significantly longer (up to 40 seconds or so) to navigate from page to page.  Using tools such as appdynamics to monitor performance, it may be seen that the class where the vast majority of processing time spent is 'com.splwg.base.support.cobol.host.sockets.UnixDomainSocket:readBuffer'. 

Changes

 

Cause

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