My Oracle Support Banner

JMS Unit Of Work Issue In OSM (Doc ID 2195256.1)

Last updated on MAY 28, 2018

Applies to:

Oracle Communications Order and Service Management - Version to [Release 7.3.0]
Information in this document applies to any platform.


On : OSM version,

The issue was viewed in the logs

Caused By: java.lang.NoClassDefFoundError: Could not initialize class oracle.communications.ordermanagement.automation.plugin.AutomationPluginDeployment
  at com.mslv.oms.automation.AutomationDispatcher.isOSMUnitOfOrder(
  at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.hasOSMUnitOfOrder(
  at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.continueProcessMessageNormally(
  at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(
  at weblogic.ejb.container.internal.MDListener.execute(
  Truncated. see log file for complete stacktrace


while consuming the messages from TOM to SOM errors are popping up and orders not moving




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.