What is Required to get Results Back from a Question? (Doc ID 2195584.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Knowledge - Version 8.5.1 and later
Information in this document applies to any platform.

Goal

Two locales are not returning any results from search. On examination of the binary runtime logs we can see that the question is not being passed to the runtime. There is some custom code that passes the question that is not working. But why are there no results?

Each type of request has certain expected parameters to make it work.  These are documented in the Search Soap Interface Reference found here in the Search documentation for the release you are working with in the Search Soap Interface Guide.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms