My Oracle Support Banner

SLEE Applications Unable to Log Statistics (Doc ID 2195620.1)

Last updated on MARCH 19, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Oracle Communications Convergent Charging Controller - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

In all versions of Oracle Communications Network Charging and Control (OCNCC or NCC) and Oracle Communications Convergent Charging Controller (OC3C), it is possible for the smsStatsDaemon to fail to create the statistics shared memory segment in the Service Logic Execution Environment (SLEE).  As a result, all the SLEE applications which log statistics are unable to do so and throw errors every time they try.  The errors logged by the assorted applications differ per application but some examples are as follows:

Due to this, no statistics are logged by the SLEE applications which then are not replicated up to the Service Management Server (SMS) to be viewed by the SMS Statistics Screens.

Changes

N/A

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.