My Oracle Support Banner

Demantra Worksheet Fails to Open With "Error while running Worksheets Window..." (Doc ID 2195625.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.0.1 and later
Information in this document applies to any platform.


Using Oracle Demantra Demand Management / Worksheets
When attempting to open a worksheet, 
the worksheet fails to open and
the following error occurs:

Error while running Worksheets Window Liveconnect call for Applet ID # is not installed in this JVM instance.'
Error while running Worksheets Window undefined

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Log in to the Collaborator Workbench
2. Select a worksheet to open it
3. Observe the noted error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.