Can Not Open ACS Subscribers In Java Client (Doc ID 2195717.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms


Error

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.agile.ui.pcclient.pa.frame.PAObjectFrame.init(PAObjectFrame.java:196)
at com.agile.ui.pcclient.pa.frame.PASubscribersFrame.init(PASubscribersFrame.java:63)
at com.agile.ui.pcclient.pa.frame.PASubscribersFrame.<init>(PASubscribersFrame.java:52)
at com.agile.ui.pcclient.pa.command.CommandDisplaySubscribers.doExecute(CommandDisplaySubscribers.java:33)
at com.agile.ui.java.command.CommandManager.execute(CommandManager.java:307)
at com.agile.ui.pcclient.PCClient.executeSyncCommand(PCClient.java:644)
at com.agile.ui.pcclient.pa.AdminActionFactory$CommandDispatcherAction.doAction(AdminActionFactory.java:5691)
at com.agile.ui.java.action.AgileAction.actionPerformed(AgileAction.java:211)
at com.agile.ui.pcclient.PCClient$4.run(PCClient.java:762)

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Logon Java Client and create more than 60 subscribers for Agile Content Service (ACS)
  2.  Logout and logon Java Client again, go to Agile Content Service and open Subscribers
  3.  Nothing happens. And see errors occur as above in Java Console

Cause

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