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Non-Currency Balance Not Syncing to ECE at Account Creation (Doc ID 2195801.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


Consider this scenario:

*  A product is created with cycle forward monthly, granting non-currency resource (say, free minutes) and applying a currency charge as well.
*  An account is created, purchasing above product.
*  After account creation, checked balance in ECE cache, but its not reflecting the non-currency grant nor the charge.
So it looks like the Balances are not getting synced for Cycle Forward event.

How to resolve this issue?


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