Ordering of Values Within Custom Field List Not Following Given Sort Order in Instantis EnterpriseTrack

(Doc ID 2195922.1)

Last updated on OCTOBER 21, 2016

Applies to:

Instantis EnterpriseTrack - Version 16.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The values in drop-down list for a custom field are not properly sorted.

Scenario 1:
Numerical list values 1 - 10

Sort Possible Values Alphabetically set as No

Is Sorted as follows within Drop Down Menu on page: 1, 10, 2, 3, 4, 5, 6, 7, 8, 9

Scenario 2:
Numerical list values 1, 10, 2, 3, 4, 5, 6, 7, 8, 9

Sort Possible Values Alphabetically set as Yes

Is Sorted as follows within Drop Down Menu on page: 1, 10, 2, 3, 4, 5, 6, 7, 8, 9

Scenario 3:
Alphabetically spell and list One - Ten

Sort Possible Values Alphabetically set as No

Is Sorted as follows within Drop Down Menu on page: Eight, Five, Four, Nine, One, Seven, Six, Ten, Three, Two

Scenario 4:
Alphabetically spell and list Eight, Five, Four, Nine, One, Seven, Six, Ten, Three, Two

Sort Possible Values Alphabetically set as Yes

Is Sorted as follows within Drop Down Menu on page: Eight, Five, Four, Nine, One, Seven, Six, Ten, Three, Two

Scenario 5:
List One, ONE, one, Two, TWO, etc to TEN for Case Sensitivity Test

Sort Possible Values Alphabetically set as No

Is Sorted as follows within Drop Down Menu on page: EIGHT, Eight, FIVE, Five, FOUR, Four, Nine, NINE, One, ONE, SEVEN, Seven, Six, SIX, Ten, TEN, Three, TWO, Two eight, five, four, nine, one, seven, six, ten

Scenario 6:
List One, ONE, one, Two, TWO, etc to TEN for Case Sensitivity Test.

Sort Possible Values Alphabetically set as Yes

Is Sorted as follows within Drop Down Menu on page: EIGHT, Eight, FIVE, Five, FOUR, Four, Nine, NINE, One, ONE, SEVEN, Seven, Six, SIX, Ten, TEN, Three, TWO, Two eight, five, four, nine, one, seven, six, ten

Cause

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