'Service lookup failed. User: Administrator, failed to be authenticated' Error Occurs When Approving a Price Change in Clustered Environment (Doc ID 2196401.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Retail Price Management - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

In Retail Price Management (RPM) 14.1.x, price changes/clearances are not getting approved in a clustered environment.  The following error occurs:

 

Cause

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