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Invited Guest Unable to Access Notifications > Preferences (Doc ID 2196420.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Utilities Customer Self Service - Version 2.1.0.2 to 2.1.0.2 [Release 2.1]
Information in this document applies to any platform.

Symptoms

- User A invited User B as a Guest to their Account
- User B gets an error when accessing Notifications > Preferences in OUCSS / Notification Center
- If User B removes their access to User A's Account, then User B can successfully navigate to Notifications > Preferences


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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