ASAP Installer Hangs During Upgrade To ASAP 7.2.0.6 (Doc ID 2196776.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

This Problem was noticed during a patch upgrade from ASAP 7.2.0.5 to ASAP 7.2.0.6.

The ASAP installer upgrade wizard does not end. The wizard runs but in the final part the wizard does not end the installation process. User had to cancel the installation to exit from installer. This however, does not actually cause any installer failure (though ASAP.cfg is not updated/modified), rather the upgrade is successful but installer GUI does not finish.

Note: Even though the issue is noticed for upgrade from ASAP 7.2.0.5 to 7.2.0.6, the same problem can be seen for any existing patch upgrade to ASAP 7.2.0.6

Changes

 

Cause

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