My Oracle Support Banner

ASAP Installer Hangs During Upgrade To ASAP (Doc ID 2196776.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.


This Problem was noticed during a patch upgrade from ASAP to ASAP

The ASAP installer upgrade wizard does not end. The wizard runs but in the final part the wizard does not end the installation process. User had to cancel the installation to exit from installer. This however, does not actually cause any installer failure (though ASAP.cfg is not updated/modified), rather the upgrade is successful but installer GUI does not finish.

Note: Even though the issue is noticed for upgrade from ASAP to, the same problem can be seen for any existing patch upgrade to ASAP




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.