Discrepancy With Heat Map by Resource Report Compared to Resource Planning Page in Instantis EnterpriseTrack (Doc ID 2197073.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.2.0.0 and later
Instantis EnterpriseTrack - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Resource Planning Page for individual user shows Committed Hours (CM), however when running the Heat Map by Resource Report, or the Detailed Allocation Report (introduced in version 16.1), the Committed Hours are not displaying the same informaiton.

VERIFY this issue

1. Verify Committed (CM) hours in the Project Resource Listing for an individual Resource
2. Verify Committed (CM) hours in the Resource Planning View for an individual Resource
3. Review the Heat Map by Resource Report
5. Review the Detailed Resource Allocation Report

Compare Data the incorrect data is showing on the reports.

Cause

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