UI Controls of BCC Flex Freeze after Applying Patch 24356425 V1 (Doc ID 2197178.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Commerce Merchandising - Version 11.2.0.1 to 11.2.0.1 [Release 11]
Information in this document applies to any platform.

Symptoms

In Commerce 11.2.0.1.0 with hotfix 24356425 (p24356425_11201_v1_swf.jar) applied, the UI controls of BCC Flex such as dropdown list or hyperlink do not respond after a certain series of screen activities taken.

Here are example steps:
1. Log in to BCC.
2. Create a new project.
3. Search products and navigate through tabs and elements, make some changes, and click on Start button.
4. Click on buttons such as Products, Catalog or any hyperlinks on the screen.
5. Notice that the controls do not respond.

Cause

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