SIM Is Sending SOStatus 'SD' Status Messages to RMS for Items Removed/0 Quantity Accepted When Confirming the Request (Doc ID 2197337.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 13.1.7 and later
Information in this document applies to any platform.

Symptoms

When a store to store transfer request is made and is accepted at Store Inventory Management (SIM), it can be observed that SIM is sending 'SI' SOStatus message type for the items with positive quantities to Retail Merchandising System (RMS).

However, for an item that was accepted with 0 quantity, it is sending only 'SD' SOStatus message.


Steps to Recreate:

  1. Create Transfer request including three items
  2. Log in to the sending store and open the request
  3. While approving, enter zero qty for one of the items
  4. SOStatus message is published to RMS with two SI items and one SD item.
  5. Message fails in RMS while trying to insert the transfer

Cause

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