Error When Attempting To Create Shell a Instance In Production After Migration: The Single Instance Shell Must Be Created and Active (Doc ID 2197721.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Primavera Unifier Cloud Service - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Primavera Unifier - Version 16.1.0.0 to 16.2.0.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to create a Shell instance in Production after migrating environment, the following error is received:

The single instance shell must be created and active.

Cause

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