Screen Navigation is Incorrect After Scanning Items and Escaping Back (Doc ID 2197928.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

Screen navigation moves to 'Tender Options' screen instead of 'Sell Item' screen when cashier clicks Esc from Sell Item screen after scanning item(s) and clicking Pricing Options.

Steps to Reproduce:

  1. Login to ORPOS.
  2. Ring Item (e.g., 1234) and click Tender button.
  3. Click Esc and note that the application moves to 'Sell Item' screen.
  4. Click Pricing.
  5. Click Esc and note that the application moves to 'Tender Options' screen instead of 'Sell Item' screen.

Cause

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