"You Saved" Section Missing In Receipt For Promotional Items During Reprint Receipt (Doc ID 2197970.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 to 14.0.4 [Release 14.0]
Information in this document applies to any platform.

Symptoms

"You Saved" amount is missing from Reprint Receipt for Promotional Items.

Steps to reproduce:

1. Ring a Promotional Item on Sell Item Screen.
2. Click Tender(F6) > Cash(F2) and complete transaction.
4. Verify sale receipt and observe that "You Saved" amount is printed.
5. On Sell Item screen click More (F9) > Reprint Receipt (F4) > Select Last Transaction(F2) > "Print Orig"(F3).
6. Verify Reprinted Receipt observe "You Saved" amount is not printed.

Changes

 

Cause

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