Payments are not Applied to Large Bills Due to an Error Received Prior to Running the Base C1-PAYBT Batch (Doc ID 2197976.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3 and later
Information in this document applies to any platform.

Symptoms

Payments are not applied to large bills due to an error received prior to running the base C1-PAYBT batch. 

A number of of payments in Production were not applied to large bills because of an error thrown from the base functionality. Those payments need to be transferred to the correct bill but since the solution that Oracle provided (Patch 20065741) only works with new payments then trying to figure out how to transfer all those payments to the large bills.



Changes

 

Cause

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