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Missing MOD Records (Doc ID 2198061.1)

Last updated on MARCH 24, 2021

Applies to:

Oracle Retail Price Management - Version 13.2.8 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Price Management (RPM) 13.2.8, Clearances

After the Clearance is Approved, expecting MOD message (UPD record) is created in promo payload tables for the Promo, but it did not happen.
This is causing incorrect retail at the stores.

The issue can be reproduced with the following steps
1. Vdate = 8/1/2016, for example.
2. Create a Simple Promo, start date 8/2/2016, end date = 8/5/2016 and Approve
3. Create a Clearance, Clearance Effective date = 8/5/2016 and Approve
    (Promo  End date is same as Clearance Start Date).
After the Clearance is Approved, expecting MOD message (UPD record) is created in promo payload tables for the Promo, but it did not happen.



Cause

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In this Document
Symptoms
Cause
Solution
References


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