Assign Relationships Button And Other Menus Appear to Activate But Nothing Appears in the P6 Window (Doc ID 2198089.1)

Last updated on JANUARY 24, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.1.3.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.2.0 to 16.2.2.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The Assign button does not launch the menu when pressed.

Scenario: When offsite or in another office, the Assign button for Relationships on Activities does not function. It does not open the Assign Relationships menu. It does do it from the home office, however.

EXPECTED BEHAVIOR
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The Assign Relationships menu should open when the Assign button is pressed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the client on a satellite office's WIFI.
2. Select the Assign button in Activities, Relationships.
3. Nothing happens.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Assign button.

NOTE: This behavior can be seen in other areas of P6, where you click a button to launch a menu and nothing seems to happen.

 

Cause

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