Error "KEY NOT FOUND: resource_ui.global.unknownerror" When Adding Gateway Integration Parameters In P6 Application Settings (Doc ID 2198212.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.7.0 to 15.2.10.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

When attempting to click the 'Add' button from the Gateway Integration Parameters in P6 EPPM Application Settings,
the following error occurs.

ERROR
-----------------------
KEY NOT FOUND: resource_ui.global.unknownerror

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log on P6 EPPM web.
2. Browse to Administer -> Application Settings -> Gateway -> Integration Parameters.
3. Click the "Add" button, then above error shows up.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add Gateway Integration parameters.

Cause

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