Two Customer Orders in Same POS Transaction Fails in SIM

(Doc ID 2198391.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1.2 and later
Information in this document applies to any platform.


In Store Inventory Management (SIM) application, find that, while processing a Point-Of-Sale transaction, that contains two Customer Orders, the transaction processing fails with the following error:

oracle.retail.sim.common.core.SimServerException: Error processing message! [Inbound: true, MessageType: PosTransaction, BusinessId: SIM#368852]
at oracle.retail.sim.service.mps.SimMessageCommand.buildException(Unknown Source)
at oracle.retail.sim.service.mps.SimMessageProcessCommand.doExecute(Unknown Source)
at oracle.retail.sim.common.core.Command.execute(Unknown Source)
at oracle.retail.sim.service.mps.MpsServerServices.processStagedMessage(Unknown Source)
at oracle.retail.sim.service.ejb.MpsProcessorBean.processStagedMessage(Unknown Source)
at sun.reflect.GeneratedMethodAccessor1202.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(

Steps to recreate:

1. From a POS application (not ORPOS), send a POS Transaction that contains two customer orders
2. Also publish COFullfillment POS transaction - Ensure that the transaction timestamp is greater than the CO order creation timestamp from Step 1 above
3. Find that the POSTransaction fails with the above error in SIM's MPS_STAGED_MESSAGE table.


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