Two Customer Orders in Same POS Transaction Fails in SIM

(Doc ID 2198391.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Store Inventory Management (SIM) application, find that, while processing a Point-Of-Sale transaction, that contains two Customer Orders, the transaction processing fails with the following error:

Steps to recreate:

1. From a POS application (not ORPOS), send a POS Transaction that contains two customer orders
2. Also publish COFullfillment POS transaction - Ensure that the transaction timestamp is greater than the CO order creation timestamp from Step 1 above
3. Find that the POSTransaction fails with the above error in SIM's MPS_STAGED_MESSAGE table.

Changes

 

Cause

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