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Question on Configuration Changes for Daylight Saving Time (Summertime) for Trouble Tickets (Doc ID 2198515.1)

Last updated on MAY 20, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.



How to configure and test the environment for Summer Time Saving, for Trouble Tickets.


Customer informed the following changes happened in the environment:

Timing Development Production
Application Server Daylight Changed Daylight Changed
Database Daylight Changed Not modified
Client Workstation Daylight Changed Daylight Changed




Customer needs confirmation the above changes are accurate and how it will affect the application


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In this Document
 A. Timing Configurations for Servers, Database, Client Workstations and MetaSolv Solution (MSS)
 1. Servers - Application and Database
 2. Client Workstations
 3. MetaSolv Solution
B. Test Plan to verify configuration for transition to the Summertime
 1. Verify the timing in the database server and workstation used:
 2. Enter a trouble ticket
 3. From the Trouble Ticket Queue
 4. Database

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