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Question on Configuration Changes for Daylight Saving Time (Summertime) for Trouble Tickets (Doc ID 2198515.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Goal

QUESTION

How to configure and test the environment for Summer Time Saving, for Trouble Tickets.

CHANGES

Customer informed the following changes happened in the environment:

Timing Development Production
Application Server Daylight Changed Daylight Changed
Database Daylight Changed Not modified
Client Workstation Daylight Changed Daylight Changed

 


    

 


Customer needs confirmation the above changes are accurate and how it will affect the application

Solution

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In this Document
Goal
 QUESTION
 CHANGES
Solution
 ANSWERS
 A. Timing Configurations for Servers, Database, Client Workstations and MetaSolv Solution (MSS)
 1. Servers - Application and Database
 2. Client Workstations
 3. MetaSolv Solution
 
B. Test Plan to verify configuration for transition to the Summertime
 1. Verify the timing in the database server and workstation used:
 2. Enter a trouble ticket
 3. From the Trouble Ticket Queue
 4. Database
References


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